Reimbursement Policies
Back
Our policy lasts 30 days. If 30 days have passed since your purchase, we unfortunately cannot offer you a refund or exchange.
– To be eligible for a return, your item must be unused and in the same condition as you received it. It must also be in the original packaging.
– To complete your return, we need a receipt or proof of purchase.
– No refunds on firearms, smokeless powder, ammunition
Refunds (if any)
– Once your return is received and inspected, we will send you an email to inform you that we have received your returned item. We will also notify you if your refund is approved or rejected.
– If you are approved, your refund will be processed and a credit will automatically be applied to your original credit card or payment method within a certain number of days.
Late or missing refunds (if any)
– If you have not yet received a refund, check your bank account again first.
– Then contact your credit card company, it may take some time before your refund is officially posted.
– Then contact your bank. There is often some processing time before a refund is posted. If you have done all this and still have not received your refund, please contact us at
po@eliteprecision.ca
Sale items (if applicable)
– Only regular priced items can be refunded, unfortunately sale items cannot be refunded. Exchanges (if applicable)
– We will only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at
po@eliteprecision.ca
and send your item to Elite Precision Inc. 2205 Wilfrid-Hamel Blvd, Local 400 C, Quebec City, QC G1P 2H8, Canada.
Shipping
– To return your product, you must mail your product to Elite Precision Inc. 2205 Wilfrid-Hamel Blvd, Local 400 C, Quebec City, QC G1P 2H8, Canada
– You will be responsible for paying your own shipping costs for the return of your item. Shipping costs are not refundable. If you receive a refund, the return shipping costs will be deducted from your refund.
– Depending on where you live, the time it takes for your exchanged product to reach you may vary.
– If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.